Orders are usually shipped within 24-48 hours of placing the order. If you have not received your order within 3 weeks for budget shipping (6 weeks outside USA) or 10 business days for expedited shipping, please feel free to contact us. The lowest priced shipping (USPS Media Mail) is available only for orders shipped to USA addresses. Orders shipped to addresses outside the USA via an expedited shipper like FedEx or UPS require a telephone number for the shipping address.
Returns are allowed within 30 days of delivery in same condition as shipped. Returns for defective material are allowed within 90 days of delivery. Please e-mail us first for approval of the return, and then send the materials to the following address:
1230 M. Street NW
Washington, DC 20005
Please include a note with: 1) your order confirmation number, 2) the reason you are returning the materials, including whether there is a defect or not. We will refund shipping if the return is due to a defect.
All contact regarding the shop should be directed to: petrucci205 < at > yahoo.com